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Privacy Policy

 

This Privacy Policy explains how Pinenestsy (hereinafter referred to as “we”) collects, uses, stores, and protects personal information when you access and use our website and related online services.

1. Scope of This Policy

This policy applies to all activities conducted through our website, including browsing, placing orders, making payments, arranging delivery, and contacting customer support.It applies only to online services provided through our website.

2. Information Collection and Cookies

We may collect information through the following methods:

  • Information you voluntarily provide when placing orders, submitting inquiries, or contacting us;

  • Information collected automatically through Cookies and similar technologies when you browse our website.

Cookies are used to support website functionality, remember user preferences, and improve overall browsing performance.

3. Use of Information and Sharing Principles

The information we collect is used for purposes such as:

  • Processing orders and providing purchased services;

  • Communicating order status, delivery updates, and service-related notices;

  • Improving website functionality and user experience.

We do not share personal information without your knowledge.Information is used only to the extent necessary to support the services described above.

4. Data Storage and Cookie Management

Personal information is stored only for as long as reasonably necessary to fulfill the purposes for which it was collected.The use of Cookies requires your awareness and authorization. You may manage or restrict Cookies through your browser settings at any time.

5. Your Rights Regarding Personal Information

You have the right to:

  • Access personal information we hold about you;

  • Request correction or updates to inaccurate information;

  • Request deletion of information that is no longer required;

  • Withdraw previously granted consent, where applicable.

Requests related to these rights may be submitted using the contact details provided on our website.

6. Legal Basis for Data Processing (GDPR Policy)

We process personal information in accordance with the principles of the GDPR Policy, based on the following lawful grounds:

  • Performance of a Contract
    To process orders and deliver the services you have purchased.

  • Explicit Consent
    To manage newsletter subscriptions and marketing communications when you have provided clear consent.

  • Compliance with Legal Obligations
    For tax, accounting, and regulatory record-keeping purposes.

  • Legitimate Interests
    To improve user experience, maintain service quality, and prevent fraudulent activity.

7. Contact Us

If you have any questions about this Privacy Policy, how your information is used, or your personal rights, please feel free to contact us using the contact details below:

Address: 842 N 650 W, RENSSELAER, IN 47978, United States
Telephone: +1 (315) 876-8961
Email address: support@pinenestsy.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)